Chaos at Turkish Airlines and Istanbul Airports

7 years ago

Heavy snow paralyzes Istanbul airports and national carrier Turkish Airlines canceled more than 650 flights. Turkish Airlines is a member of Star Alliance.

It appears this usually great airline is clearly not equipped to handle an emergency situation.

Dubban fasinjojin da suka makale sun sake jin an bar su da jirgin Turkish Airlines.
The award winning 4-star airline with a mostly great reputation seems to be failing again. This time due to bad weather and snow storms in Istanbul

An soke daruruwan jirage a ranar Lahadi, amma har yanzu kamfanin na Turkish Airlines na sayar da tikitin jiragen da aka soke.

Fasinjojin da ke cike da takaici sun kasa kama kowa a kamfanin jirgin don nemo mafita kan halin da suke ciki.

Ga wasu tambayoyi da sharhi da aka buga a Twitter:
@TurkishAirlines- If you’ve had flights fly out today to Istanbul why haven’t you rebooked me? My flight was on 7/1/17 which got canceled.

@TurkishAirlines- Wish you the best. I talked to the hotel here and they said passengers are finding their own way home since TA is not doing anything.

@TurkishAirlines- It is being told that Turkish Airlines does not have a pilot to fly TK 720 today.

@TurkishAirlines flight tk1857 to Madrid tomorrow was canceled. still no new flight. How to proceed?

@TurkishAirlines there’s no way to do this in turkey either, answer machine is incoherent. Electricity cut for 5 hours today too

@TurkishAirlines da kuma @Webjet_US are refusing to refund my friend for a flight that was canceled by the airlines – not responding either

#TurkishAirlines treats canceled flights like it’s a new thing. No rebooking system in secure area, really? Like a parking lot. Of people.

@TurkishAirlines I realize you are experiencing incredibly bad weather, but advising customers to rebook is not a help or not good advice.

@TurkishAirlines and when I look on your website, you are STILL selling flights tomorrow, despite canceling flights for tomorrow.

@TurkishAirlines maybe if you knew how to shuttle snow you would not have this problem. Many other countries do it’s not rocket science

#mai danne and hoping to go home soon… @TurkishAirlines used to be my favorite carrier. I’m very disappointed.

They will not even read your question . Hopeless #turkishairlines#tk_helpdesk

Been standing in a queue for 5 hours now. I can’t believe this. I want to cry. @TurkishAirlines, why can’t you let us rebook online???

Ba a samu huldar kafafen yada labarai na Turkish Airlines ba kuma babu shiru a lokacin da ake ciki.

Za ka iya kuma son

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Za ka iya kuma son

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